We use ??. Our postage takes between 3-5 business days.

Return and exchange policy

We check every bait we pack for quality, it's so important to us that we give you the best possible product and due to the nature of our products being sold from bulk packaging we are unable to take returns or exchanges for change of mind. 

If you do find a fault we will accept a return and check the manufacturing quality to determine your claim. If we agree it is a fault we will happily exchange for another product of the same bait with proof of purchase within 14 days.

Privacy policy

Your privacy is important to us.

When you purchase products from us you enter your details which we will use only for letting you know we've received your order, when it's being shipped, and for occasional direct emails of new products. This will be seen by Softbait New Zealand LTD staff.


Third party: we will need to supply our courier of your shipping details to deliver your order.


We will not provide your details to other websites or third parties other than stated above.


When you submit and order or other forms on our site you authorise us to hold your details.


We do not hold credit card details.


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